Case Studies
A selection of projects where I've bridged the gap between complex technology and measurable business outcomes.
Agentic Entitlements Workflow
An AI agent that assembles a complete customer entitlement setup from an incoming order, then hands the commit decision to a human. In pilot at S&P Global.
MindBacklog
A product intelligence platform that reads customer feedback from wherever it lands, works out what matters, and drafts what to build next. Live in market.
SAM Assist
A RAG assistant that lets 150+ internal teams answer their own integration questions. The build took weeks; adoption took months.
Arbor One
A cash-monitoring console for private lenders — because the cash a borrower reports and the cash you can actually reach are two different numbers.
Ampliyo
An AI reputation engine that ran local business marketing on autopilot. Concept to working MVP in about two months.
SAM — Secure Access Management
The identity platform behind 150+ S&P Global product lines: 4 million users, 42,000 licenses, and $2B+ in revenue influence.
Blackline Safety
Real-time connected safety for 120K+ lone and remote workers in hazardous environments.
ParkPlus
Turning Calgary's parking backbone into a multi-tenant platform other cities could adopt in weeks instead of months.
ElectionChamp
Secure online voting where voter privacy is enforced by the system's design, with AI-assisted ballot creation.
FlexPass
A new parking pass model conceived, built, and launched in under 30 days when COVID broke the five-day commute. Still selling today.
MyParking — City of Calgary
Modernizing the parking experience for one of Canada's largest cities: from a 2.4-star liability to a 4.7-star daily utility.
ElectionBuddy
Rebuilding the platform 16,000+ organizations use to run secure elections, delivered a third ahead of schedule.
iStudyApp
A unified academic platform built 0→1 as co-founder, scaled to 120,000+ users, and exited.