ElectionBuddy
Powering thousands of secure online elections for nonprofits, unions, and schools.
Role
Product Manager – V2 Redesign & Growth
Industry
CivicTech / SaaS
Client
ElectionBuddy Inc.
Context
Civic & GovTech
01. Product Overview
Trust-Based Election SaaS
ElectionBuddy is a secure SaaS platform that automates the full election workflow for HOAs, non-profits, and government bodies—from nominations to result calculation and multi-channel distribution (SMS, Email, Manual).
02. My Role & Contributions
V2 Rewrite & Data-Driven Planning
I led the complete transformation from legacy V1 to the modernized V2 platform.
• Rapid Delivery: Shipped V2 in just 10 months—5 months ahead of schedule.
• Workflow Automation: Automated 60% of manual business workflows using Zapier.
• Data Insights: Analyzed user behavior (via FullStory) to prioritize features that drove 70% YoY revenue growth.
• Rapid Delivery: Shipped V2 in just 10 months—5 months ahead of schedule.
• Workflow Automation: Automated 60% of manual business workflows using Zapier.
• Data Insights: Analyzed user behavior (via FullStory) to prioritize features that drove 70% YoY revenue growth.
03. Business Impact
Growth & Automation Gains
• Accelerated Market Entry: Reduced delivery timelines to capture market growth.
• Operational Efficiency: Reduced manual overhead via robust self-service automation.
• Governance: Shipped critical features for weighted voting and auditable reporting.
• Operational Efficiency: Reduced manual overhead via robust self-service automation.
• Governance: Shipped critical features for weighted voting and auditable reporting.
Key Insights & Takeaways
- Self-service is the only scalable model for B2B SaaS in the lower-mid market.
- Product documentation is a core UX surface — not a post-launch afterthought.
- Election integrity requires not just secure code, but transparent communication.
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