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Fraud Prevention

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All articlesCustomer IdentityAgentic AIGenAIProduct ManagerEnterprise OnboardingArtificial IntelligenceLearning Series
Customer Identity

Step-Up Authentication Stops Impostors, Not Scams: Securing the Session After Login

Login proves who started a session, once. The fraud that costs most happens later, often by the real customer following a scammer's instructions. Three questions a session has to keep answering, why a second factor fails a coached customer, and where to buy and where to build.

Nov 6, 20267 min read
Aadarsh Bohara

Product leader in customer identity and AI agents. Case studies and notes from fifteen years of building products.

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Calgary, Canada